Terms and Conditions of Sale
following Terms and Conditions for the sale of goods will govern any
contract for sale that we enter into with you.
Int + 44 1494 521999
submitting your order you are offering to buy the goods and allowing us to
use your personal details for the purposes of supplying goods (including
passing your details onto couriers and other subcontractors). We will not
use your details for other purposes without asking your consent and you
may ask that your details are removed from our system by writing to the
are not obliged to supply the goods to you until we have confirmed
acceptance of your order and this is when the contract is made. You do not
own the goods until we receive payment in full.
If you discover you have made a mistake with your order please contact us immediately. Please do this before we confirm your order.
prices and offers are subject to change and availability. Errors and
omissions excepted. Subject to not selling below our cost price. VAT will
be charged on all prices (including carriage) at a rate of 17.5% where
applicable. Please allow seven working days for cheque clearance.
aim to deliver goods to you within the time indicated by us but we cannot
give an exact delivery date. We will not be liable for delays in delivery
however caused. For out of stock items, delivery dates given are only
estimates. If we have not delivered the goods within 30 days of expected
delivery then you may cancel the contract.
will supply goods that are free from defects in materials and workmanship
for a period of 12 months (or longer if required by law) from the date of
should inspect the goods when you receive them for defects or damage. If
you find a defect or damage you must tell us within 5 days of receiving
the goods and we will arrange for their return to us at no cost to you. If
the goods are found to be damaged or defective when you receive them, we
will at our option repair or replace the goods.
you are a business or if the goods are used wholly or in part for business
purposes we shall not be liable to you for any business loss including
loss of profits (whether direct or indirect), business data, revenue,
goodwill, or incidental, or consequential loss that you may suffer as a
result of the purchase of goods from us. Any other liability shall be
limited to the price paid for the goods. We do not exclude our liability
for fraud or for death or personal injury. For our performance time is not
of the essence. Returns may be subject to a handling fee.
account customers please be aware that payment is due 30 days after the
date of our invoice and we may charge interest for late payment calculated
daily at 4% above Royal Bank of Scotland base rate both before and after
the United Kingdom's Distance Selling Regulations, you have the right to
cancel the contract for the purchase of any item within seven working days
of delivery. This applies to all our products. However, we regret that we
cannot accept cancellations of contracts for the purchase of software
products where the item has been unsealed or where goods have been
specially ordered or specially manufactured for you.
cancel this contract, please write to us at the following address, giving
the reason for the return as "Contract cancellation". Please
package the relevant item securely and send it to us so that we receive it
within seven working days of the date that the item was delivered to you.
The return address is:
your protection, we recommend that you use a recorded-delivery service.
Please note that you will be responsible for the costs of returning the
goods to us unless we delivered the item to you in error or the item is
faulty. As soon as we receive return of the goods complete and in fully
resaleable condition, we will refund the relevant part of the purchase
price for the goods.
be aware that once you have notified us of your desire to cancel the
contract there is a legal requirement for you to take good care of the
will not be liable to the you for any failure on our part to perform in
accordance with the contract to the extent that fulfilment has been
prevented, hindered or delayed by any circumstances beyond our control.
The validity, construction and performance of any contract between us and you as purchaser shall be governed by the Law of England.